Terms of Service

1. Quotes and scope

Every project begins with a written scope: deliverables, timelines, and revision rounds, agreed before work starts. Anything outside that scope is quoted separately — no surprise charges.

2. Pricing

We do not publish fixed packages because every brand’s needs differ. Quotes are itemised and valid for 15 days. Monthly retainers are billed in advance for each cycle.

3. Revisions

Each project includes the revision rounds stated in its scope (typically two). Revisions cover refinements of the agreed direction; a fundamentally new direction after approval is scoped as fresh work.

4. Timelines

Timelines assume prompt feedback and content from you. Delays in approvals or assets extend delivery dates by the same margin. We communicate proactively if anything shifts.

5. Ownership and usage

On full payment, you own the final delivered files for the uses stated in the scope. Source working files are shared where agreed. Portfolio pieces on this website marked as concept projects remain illustrative samples.

6. No guaranteed outcomes

We promise disciplined, strategy-led creative — not specific follower counts, sales, reach, or advertising results, which depend on factors outside design. Be cautious of any studio promising otherwise.

7. Cancellation

Either side may cancel with written notice. Work completed up to cancellation is billed fairly; advance payments for unstarted work are returned.

8. Contact

Questions about these terms: socialframecreative@gmail.com or +91 9911445939. Social Frame Creative, E-668 Jaitpur Part 2, New Delhi – 110044, Badarpur, Delhi, India.